Important: These Terms & Conditions are intended for public access and provide general information about the terms governing the use of Ideal Solutions’ website and services. Any refined, customer-specific or project-specific terms and conditions, including additional requirements or provisions, will be shared confidentially with authorized persons only, as applicable.
1. Acceptance of Terms
Welcome to the website of Ideal Solutions ("Ideal Solutions", "we", "us", or "our"). By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and any applicable laws and regulations.
If you do not agree with these terms, please do not use the website.
2. Website Use
The website is provided primarily for business, informational, and professional purposes. You agree to use the website lawfully and in a manner that does not interfere with its operation or the rights of others.
You must not:
- Use the website for unlawful, fraudulent, or unauthorized purposes.
- Attempt to gain unauthorized access to the website, systems, or services.
- Interfere with the availability, integrity, or security of the website.
- Introduce malicious code, harmful software, or other disruptive material.
- Copy, reproduce, scrape, distribute, or exploit website content except as permitted by applicable law or with our written permission.
- Use the website to misrepresent your identity, affiliation, or authority.
3. Website Information
We seek to provide useful and accurate information about Ideal Solutions, our technology portfolio, products, capabilities, industries, and solutions. However, website content is provided for general informational purposes and may not contain every feature, limitation, technical specification, commercial condition, or deployment requirement applicable to a particular customer.
Product descriptions, capabilities, examples, performance figures, and technical information may change as products and services evolve.
Commercial terms, specifications, service levels, implementation requirements, warranties, and other binding obligations are governed by the applicable agreement, order, statement of work, or other written contract between the relevant parties.
4. Intellectual Property
Unless otherwise stated, the website and its contents, including text, graphics, designs, layouts, images, software, documentation, product descriptions, logos, and other materials, are owned by or licensed to Ideal Solutions and are protected by applicable intellectual property laws.
You may view and use website content for legitimate internal and informational purposes. You may not reproduce, modify, publish, distribute, create derivative works from, or commercially exploit website materials without prior written permission, except where permitted by applicable law.
5. Trademarks
Ideal Solutions, its product names, service names, logos, marks, and related branding may constitute trademarks or other protected identifiers of Ideal Solutions or their respective owners.
No right or license to use any trademark is granted by these Terms & Conditions unless expressly stated in writing.
6. User Submissions
If you submit information, inquiries, feedback, suggestions, documents, or other materials through the website, you represent that you have the right to provide such materials and that doing so does not violate the rights of any third party.
Personal information submitted through the website will be handled in accordance with our Privacy Policy.
7. Third-Party Links
The website may contain links to third-party websites or services for convenience or reference. These links do not necessarily constitute an endorsement, partnership, or recommendation.
Ideal Solutions does not control third-party websites and is not responsible for their content, availability, security, terms, or privacy practices.
8. Website Availability & Changes
We may modify, suspend, restrict, or discontinue all or part of the website at any time, including for maintenance, security, technical, operational, or business reasons.
We do not guarantee that the website will always be available, uninterrupted, error-free, or compatible with every device, browser, network, or operating environment.
9. Products & Services
References on this website to OneFleet, ATOMS, DoSafe, DoVisit, APIs, Data as a Service (DaaS), Private Infrastructure, or other Ideal Solutions offerings are provided for general information.
Actual functionality, deployment architecture, integrations, data residency, hardware requirements, pricing, service levels, support obligations, and other conditions may vary according to the applicable customer agreement and project scope.
Nothing on this website constitutes a binding commercial offer unless expressly stated and issued through an authorized Ideal Solutions commercial document.
10. Confidentiality
Information exchanged during a business relationship may be subject to separate confidentiality or non-disclosure obligations. Website access or use does not itself create a confidentiality obligation unless expressly agreed in writing.
Visitors should not submit confidential, proprietary, security-sensitive, or commercially sensitive information through an unsecured website form unless specifically requested and appropriately protected.
11. Security
We implement reasonable technical and organizational measures to protect our website and systems. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
You are responsible for maintaining the security of any credentials, links, or access information provided to you in connection with any Ideal Solutions service.
12. Disclaimer
To the maximum extent permitted by applicable law, the website and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, or statutory, except where such warranties cannot lawfully be excluded.
Nothing in these Terms & Conditions excludes or limits any warranty, right, or protection that cannot legally be excluded or limited under applicable law.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Ideal Solutions will not be liable for indirect, incidental, special, consequential, or punitive losses arising from or related to access to or use of the website.
This section does not apply to liability that cannot legally be excluded or limited under applicable law.
14. Indemnification
To the extent permitted by applicable law, you may be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms & Conditions, or infringement of third-party rights resulting from materials you submit or activities you conduct through the website.
Any detailed indemnification obligations applicable to customers or commercial partners should be governed by the relevant written agreement.
15. Governing Law & Jurisdiction
These Terms & Conditions are subject to the governing law and jurisdiction specified below, unless mandatory applicable law requires otherwise.
The Hashemite Kingdom of Jordan.
16. Changes to These Terms
We may update these Terms & Conditions from time to time. Updated terms will be published on this page and will include an updated revision date.
Your continued use of the website after an updated version is published may constitute acceptance of the revised terms to the extent permitted by applicable law.
17. Contact Us
If you have questions regarding these Terms & Conditions, please contact Ideal Solutions using the information below.
Email: support@idealsolutions.io
Phone: +962 777 400 416
Address: Amman - Jordan
Effective Date: 1 January 2026
Last Updated: 1 August 2026